How Do I....
Obtain A Repeat Prescription?
The Swineshead Medical Group provides 28-day repeat prescriptions for medicines that you and your nurse or doctor agree you
should take regularly. It is your responsibility to re-order medicines before your supply runs out.
Whenever possible, in order to minimise the risk of error, you should use the right-hand side of your prescription to order
your next supply of medicines. Just tick the items you require and leave the request slip at the dispensary or reception
desk. Alternatively, you can post your request to the surgery with a stamped self-addressed envelope.
You can also ring the dedicated repeat prescription answering service at any time on 01205 822411. Please leave your full
name, date of birth or patient number and the name and dose of the items you require.
Please allow two full working days for your request to be processed. This allows time for your request to be discussed
with your doctor if necessary or to contact you if there is a problem.
We can also arrange for your prescription to be collected by the local pharmacy in Swineshead or Donington. You can then
pick up the prepared prescription directly from the pharmacy. You will need to speak to the pharmacy staff to organise this
and you may have to fill in a form.
- Please remember medicines you don't use cannot be recycled.
- Please do not order any items that you do not intend to take.
- Please don't stockpile medicines.
- Please tell us if you are taking your medicines differently from how we think you are taking them; we would prefer
to know and won't be upset!
- Please don't use medicines that have been prescribed for someone else.
- Please return out of date items to the surgery or your local pharmacy.
Dispensary Opening Times
Monday - Friday 9.00am - 1.00pm and 2.00pm - 6.00pm
We dispense medication to patients who live more than a mile from a community pharmacy. Please allow 48 hours (two working days) from ordering before coming to collect medication. If in doubt, please ring to check if your order is ready. Some items are not always kept in stock but we receive twice daily deliveries from our supplier.
If you run out of medications when the surgery is closed you can obtain a 3-day 'emergency' supply from a community pharmacy on production of your repeat medication slip; there is a charge for this service or you can contact NHS Direct on 0845 4647. Please ask the dispensary for information about our home delivery service.
THIS FORM BELOW IS CURRENTLY DISABLED - PLEASE USE ONE OF THE ALTERNATIVE METHODS MENTIONED ABOVE TO
REQUEST PRESCRIPTIONS.
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