Dr Craig Kelly
BSc (Hons) MBBS DCH DRCOG DGM FRCGP UCH London 1986
Dr Nirosha D Whitfield
MBBS MRCGP DFSRH Peradeniya 2000
Dr Zubair Alam
MBBS MRCGP DRCOG Karachi 2000
Members Of The Primary Health Care Team
Practice/Business Manager: Suzanne Baxter DMS MIHM
Suzanne has overall responsibility for all aspects of practice administration and finance. She facilitates the Fairfax House Patient Forum and also deals with patient complaints.
Deputy Practice Manager: Jackie Bailey
Jackie assists the practice manager in the day-to-day running of the practice and is also responsible for the practice payroll and accounts.
Reception Managers: Allison Trevor and Marie Witherington
Allison and Marie are responsible for the day to day management of the reception and dispensary teams.
Dispensary Manager: Rachel Chapman
Rachel is responsible for managing all dispensary functions.
Dispensary Supervisor: Amanda Simmonds
Amanda Supports Rachel in her duties and deputises in her absence.
Reception and Dispensary Team:
Reception duties include booking appointments, greeting patients, dealing with queries, handling requests for repeat prescriptions and dispensary duties.
The Administration Team carries out all secretarial and administrative duties within the practice, dealing with general correspondence and queries, computer data entry, summarisation of medical records, insurance report requests and the e-Referral booking system.
IT & Administration Manager: Sarah Baxter
Sarah manages the day-to-day running of IT at the practice and oversees practice compliance with the Quality & Outcomes Framework (QoF) and Information Governance. She also manages the Admin Team and acts as Deputy for the Practice Manager
Practice Secretary: Gillian Sant
Administration Assistants: Lewis Carnell, Laura Murrell, Sarah Aldridge
Laura and Sarah operate the e-Referral booking system and deal with patient queries and insurance report requests. Lewis' main duties include scanning incoming hospital mail and dealing with patient queries. Lewis assists other team members with general office duties.
Medical Records Summariser: Sandra Taylor
Practice Nursing Team
Susan Kelly, BSc (Hons), RGN, RM, Dip Asthma, Dip COPD, Dip CHD: Sue is a nurse prescriber and is an Autonomous Nurse Practitioner. She can see, advise and treat patients with a wide range of conditions and refer patients to hospital when appropriate.
Linda Leech, RGN, ENB, Dip Diabetes: Linda is the Practice Nursing Team Leader. She also has a special interest in diabetes and runs the weekly clinic with Dr Alam.
Charlotte Lal, BSc Adult Nursing: Charli carries out general nursing duties and is currently working to develop her skills in diabetes and respiratory disease. Charli is currently on maternity leave
Charlotte Scotney, Charlotte joined the practice recently. She is an experienced Community Nurse and is quickly adapting to her new role as a Practice Nurse
The nurses are available for minor illness treatment and advice, health promotion, travel and other immunisations, cervical cytology and family planning, as well as running clinics for long term conditions such as diabetes, heart disease or asthma. They also offer weight management and smoking cessation advice and can prescribe medication for some ailments including sore throats, coughs and colds, earache, eye infections, stomach upset, sprains and strains, urine infections, rashes and skin complaints. Please ask the receptionist if you are unsure.
Health Care Assistants:
Marie Witherington, Sara Yeomans, Beverly Gilliard
The HCAs are able to take blood, check blood pressures, heights and weights as well as carry out other duties including ECGs and anti-coagulation monitoring. They can also administer influenza and pneumonia vaccination.
The healthcare assistants and some of the reception team are trained to act as chaperones for the GPs and nurses during some procedures. Patients are offered a chaperone as a matter of routine; you can state whether you would like a chaperone or not.
Community Nursing Team
Lincolnshire Community NHS Trust employs healthcare professionals who work from the practice to provide care for patients in their own homes. This team includes district nurses and health visitors, supported by healthcare assistants and a nursery nurse.
The midwife provides care of mother and child before, during and after pregnancy.