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The Swineshead Medical Group provides 28-day repeat prescriptions for medicines that you and your nurse or doctor agree you should take regularly. It is your responsibility to re-order medicines before your supply runs out. We require 72 hours notice (3 days) for repeat prescriptions so please do not wait until you only have a couple of tablets left.

Whenever possible, in order to minimise the risk of error, you should use the right-hand side of your prescription to order your next supply of medicines. Just tick the items you require and leave the request slip at the dispensary or reception desk. Alternatively, you can post your request to the surgery with a stamped self-addressed envelope.

You can also ring the dedicated repeat prescription answering service at any time on 01205 822411. Please leave your full name and date of birth and the name and dose of the items you require.

Online Repeat Prescription

You can now sign up for the online repeat prescription ordering service. Please ask reception for details and a password.


Click here to login into SystmOnline

Please allow three (3) full working days for your request to be processed. This allows time for your request to be discussed with your doctor if necessary or to contact you if there is a problem. You will need photo ID if you are collecting controlled medications.

We can also arrange for your prescription to be collected by the local pharmacy in Swineshead, Donington, Heckington or Kirton. You can then pick up the prepared prescription directly from the pharmacy. You will need to speak to the pharmacy staff to organise this and you may have to fill in a form.

Please remember the following when ordering medication:

  • Medicines you don't use cannot be recycled.
  • Please do not order any items that you do not intend to take.
  • Please don't stockpile medicines.
  • Please tell us if you are taking your medicines differently from how we think you are taking them; we would prefer to know and won't be upset!
  • Please remember that antibiotics are not always necessary, they do not always provide a cure. The GPs will only prescribe antibiotics if they feel it is appropriate to do so.
  • Please don't use medicines that have been prescribed for someone else.
  • Please return out of date items to the surgery or your local pharmacy.
  • Please bring photo identification if you are collecting controlled medications.

You might notice some differences in what your GP prescribes for you. Following a local public consultation, prescribing of some items will be restricted. These are items for the treatment of minor ailments and illnesses suitable for self-care and are widely available to buy from supermarkets or community pharmacies. The GPs will no longer prescribe paracetamol or ibuprofen for short, self-limiting illnesses. Nor will they prescribe for conditions such as hayfever, nasal congestion or head lice. Patients with long term conditions requiring regular medications will still receive repeat prescriptions. The range of gluten free products on prescription is now limited to bread and flour - gluten free products are available to purchase in most supermarkets. Limiting the prescribing of 'over the counter' medicines could save the NHS in Lincolnshire up to £13 million in one year. These actions will help ensure the NHS is sustainable for the future.


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