Surgery News Spring 2018
New Practice Manager – From 1 April 2018, David Harding takes over as Practice Manager for Swineshead Medical Group. David is an experienced Practice Manager and has been working in the locality for a number of years. Suzanne Baxter is leaving us for a part time management position in South Lincolnshire. We wish her well and thank her for almost 20 years’ service to the practice.
Dental Problems – please note GPs are not trained to be Dentists! GPs cannot prescribe for dental problems nor offer advice. A refusal often offends, so please do not ask! If you are not registered with a local dentist you should ring 111 for advice.
Fasting blood tests: - it is no longer clinically necessary to fast for some blood tests. It was normal practice until recently to ask patients to fast when measuring glucose or cholesterol levels. New evidence has shown that results are no more accurate when patients are fasting therefore this requirement has been removed with immediate effect. You may still, occasionally, be asked to fast for blood tests but this is no longer a routine request.
HGV and driving medicals: these are no longer carried out by the GPs at this practice.
These are now undertaken by Lincolnshire Fit4Work who offer occupational medicals and advice. The service is affordable and tailored to your specific needs. LF4W provide medicals for professional drivers of HGV, LGV, PCV and forklift trucks at Fairfax House twice a month as well as at other sites across Lincolnshire. You can book online or by telephone.
Telephone: 07949 057083 Email: info@LF4W.co.uk www.LF4W.co.uk
Training Practice – The practice is an accredited training practice, hosting qualified doctors who are undertaking general practice training. Dr Whitfield and Dr Alam are the current GP Trainers, Dr Ola Ojoye remains with the practice until August 2018 in order to complete his third year of GP training. Dr Katina Butt joined us in February to start her first year of general practice training. We also continue to host Foundation Year 2 doctors under Dr Kelly’s supervision, currently we are hosting Dr Shamyla Qureshi and Dr Updeshbir Sandhu, from April we will be hosting Dr Ali Ahmed. Please welcome these doctors to the practice, they are here to learn about general practice and are eager to meet our patients. These are the doctors of the future, we need to keep them in Lincolnshire. Help us to give them a good experience so they want to stay!
Training afternoons will take place on Thursday afternoons throughout the year.
These are generally the third Thursday of each month.
Confirmed dates are 22 March 2018, 19 April and 24 May 2018.
On occasions all staff must attend mandatory training, at these times there will be reduced routine services. However, during training afternoons, a GP and practice staff will always be on duty to deal with telephone enquiries or emergencies.
NHS 111 - NHS 111 is a service which makes it easier for you to access NHS services. NHS 111 is available 24 hours a day, 365 days of the year and is free when you telephone 111. You can call 111 when you need medical help fast but it’s not a 999 emergency.
The Out of Hours Service can be contacted by calling 111 when the surgery is closed from 6.30pm to 8.00 am on weekdays, at weekends and on Bank Holidays.
Minor Injury Units – Johnson Community Hospital, Spalding.
Walk-in service for cuts, strains and sprains etc. Open 8.00am to 6.00pm, 7 days a week. Telephone: 01775 652000
Sleaford Medical Group, 47 Boston Road, Sleaford, Lincolnshire, NG34 7HD
Tel: 01529 419100 Open 8.00am – 8.00pm weekdays and 8.00am – 6.00pm weekends
Dispensary Opening Times – Monday to Friday 9.00 a.m to 1.00 p.m and 2.00 p.m to 6.00 p.m.
We dispense medication to patients who live more than 1 mile from a community pharmacy. Please allow 48 hours (2 working days) from ordering before coming to collect medication. You can order repeat prescriptions by telephoning 01205 822411 (24 hour service) or online if you are registered for this service. If you run out of medications when the surgery is closed you can obtain a 3 day ‘emergency’ supply from a community pharmacy on production of your repeat medication slip; there is a charge for this service. We provide a delivery service for those patients who have genuine difficulty collecting their medications from the surgery. Please ask for details at the dispensary.
Pharmacy - Your local pharmacist can provide confidential, expert advice and treatment for a range of common illnesses and complaints, without you having to go to your GP or other healthcare setting.
Coughs, colds and sore throats – adults can mostly be self-treated at home and don’t need to see a GP. These illnesses are caused by a virus and are not helped by taking antibiotics. The most important thing is to relieve pain and reduce temperature, try to keep cool, drink plenty of fluids and take paracetamol at the recommended dose. Be careful not to overdose on cough and cold remedies which also contain paracetamol. If your symptoms have not improved after 7-10 days then you need to speak to a GP or nurse. Remember to wrap up well if you need to go out. And please remember to keep an eye on any elderly neighbours or relatives during the winter months.
On line services: you can still register for on line services –order your prescriptions via the internet! You can also book or cancel appointments on line. Patients registered for on line services will also be able to view a summary of their medical record and request access to more detailed records. Please ask at reception for a password and login details, a valid e-mail address is required for this service and you may be asked to provide proof of identity. You can also sign up at reception for our free text appointment reminder service.
Friends and Family Test: Please fill in a response form at reception or go online at www.iwantgreatcare.org to give us your feedback. No personal details needed. We have to submit a monthly report to NHS England so your contributions are much appreciated